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Refunds & Returns

Returned Items: If you change your mind or your order is not quite right, you may return it to us within 30 days of the date you received it. You must contact us with your name and order number before returning any items. The cost of returning the item to us is your responsibility. 

Items returned must be in ‘as-new’ condition. This means returned items must be unused in their original packaging and in a condition suitable for resale. 

After we have received your item and confirmed it is in ‘as-new’ condition, we will issue you with a store credit or refund of the purchase price less the initial delivery costs. If you have purchased an item using a free shipping offer and returned it because you have changed your mind, we will deduct the actual shipping cost to us from your refund. Any items are deemed to be damaged after leaving the store this will be classed as misuse and not eligible for a refund. If we cannot be satisfied that you purchased the product from us then we will not accept your product for return.